TERMS AND CONDITIONS OF PURCHASE OF GOODS AND PROVISION OF SERVICES IN THE ONLINE STORE

Current version of the Terms 2026-08-04

1. DEFINITIONS

1.1. Seller – Rita Sakalauskienė, operating individual activity under certificate No. 1272833, address A. Jucio skg. 1-24, Plungė, Lithuania, VAT payer code LT100016752119, e-mail info@guri.lt, phone +37066613068, trading through the Online Store guri.lt.

1.2. Online Store – this online store, available at https://www.guri.lt.

1.3. You / Buyer –

    1) a natural person who, under applicable laws, is capable of entering into transactions and who purchases goods for personal use (not for business purposes),

    2) a legal entity of the Republic of Lithuania purchasing goods as an end user (intending to use the goods for representational or other purposes not related to the resale of goods or their use for business, manufacturing, or service-provision purposes),

    3) duly authorized representatives of any of the persons listed above.

1.4. Terms – these terms, which establish the rights and obligations of the Buyer and the Seller, the conditions for purchasing and paying for the goods and services offered by the Seller, the procedure for delivery and return of goods and services, the liability of the parties, and other provisions related to the purchase and sale of goods and services in the Online Store.

1.5. Parties / Party – the Buyer and the Seller, jointly or separately.

1.6. Goods / services – everything sold in the Online Store. Hereinafter in the Terms, the term "goods" also covers services, where the Online Store sells both goods and services, unless otherwise indicated in the Terms.

2. GENERAL PROVISIONS

2.1. These Terms are a binding legal document that establishes the mutual rights, obligations, and liability of the Buyer and the Seller, as well as other provisions related to the purchase and sale of goods and services offered by the Seller when the Buyer acquires goods or services in the Online Store.

2.2. In order to use the Online Store and purchase goods and services in it, the Buyer must agree to the Terms. By confirming that they have read and agree to the Terms, the Buyer undertakes to comply with them. By purchasing goods and services in the Online Store, the Buyer agrees to the application of the Terms and confirms that they have understood them. If the Buyer has not read and/or has not understood the Terms, or has not agreed to them, the Buyer may not purchase goods and services in the Store.

2.3. By confirming that they have read and understood the Terms, the Buyer also confirms that they meet the definition of Buyer set out in these Terms.

2.4. The Seller has the right to change the Terms at any time at its own discretion. Amendments to the Terms take effect after their publication in the Store and apply only to orders placed after the moment of publication of the amendment. An order already placed and confirmed is governed by the version of the Terms that was in effect at the time the order was placed. If, after the publication of amendments to the Terms, the Buyer uses the Store in any way, it shall be deemed that the Buyer agrees to all amendments to the Terms.

3. CONCLUSION OF THE PURCHASE-SALE AGREEMENT

3.1. Both registered and unregistered users may shop in the Online Store.

3.2. The purchase-sale agreement is concluded between the Seller and the Buyer. The purchase-sale legal relationship and agreement between the Seller and the Buyer is deemed concluded when:

    i) the Buyer places an order by forming a shopping cart in accordance with the Seller's instructions,

    ii) the Buyer selects a delivery or pick-up method,

    iii) the Buyer selects a payment method and pays for the order in full.

3.3. The Seller confirms the Buyer's order by displaying and/or sending the order information and confirmation message (by e-mail and/or telephone) and/or a VAT invoice. If the Buyer does not agree to all or part of the Terms, the Buyer may not order goods. The Buyer may form a shopping cart only after agreeing to the Terms.

3.4. The Seller has the right to send or display to the Buyer other interim notices prior to the conclusion of the purchase-sale agreement, for example, regarding a payment that needs to be made or confirmation that payment has been received.

3.5. If, due to a technical or system error in the Online Store, the price of a product is clearly incorrect (e.g., due to a missing digit, a misplaced decimal point, or another obvious discrepancy from the market price), the Seller has the right to cancel such an order, having informed the Buyer thereof, and to refund the full amount paid by the Buyer within 14 business days.

4. RIGHTS OF THE BUYER

4.1. The Buyer has the right to make purchases in the Online Store, subject to the Terms, other Seller instructions and guidelines, and the laws of the Republic of Lithuania.

4.2. A consumer Buyer has the right, without stating a reason, to withdraw from a purchase-sale agreement concluded in the Online Store within 14 (fourteen) days from the date of receipt of the goods (or, if several goods are delivered under one order, from the date of receipt of the last item), by notifying the Seller in writing (by e-mail to info@guri.lt) in accordance with these Terms, the goods return rules, and the Civil Code of the Republic of Lithuania. The standard withdrawal form may be used for withdrawal, or a free-form notice clearly expressing the decision to withdraw from the agreement.

4.3. The Buyer also has the right to return and/or exchange defective and/or improperly assembled goods, and to make use of the warranties applicable to the goods.

4.4. The Buyer also has other rights provided for in the Terms and/or in the laws of the Republic of Lithuania.

5. OBLIGATIONS OF THE BUYER

5.1. The Buyer has an obligation to pay the price of the ordered goods and their delivery to the Buyer, as well as other payments (if specified when concluding the agreement), and to cover the costs of returning goods, if such costs are borne by the Buyer.

5.2. The Buyer undertakes to accept the ordered goods according to the chosen delivery method. If the Buyer chooses to collect the goods from a pick-up location specified by the Buyer, the Buyer undertakes to do so within the period set by the Seller.

5.3. The Buyer has an obligation to inspect and check the goods upon receipt. If the Buyer notices damage to the shipment from the Online Store, clearly visible defects in the goods, or other non-conformity of the goods with those ordered by the Buyer, the Buyer must inform the Seller. The Buyer shall inform the Seller of quality defects in the goods by e-mail at info@guri.lt or by phone at +37066613068.

5.4. The Buyer undertakes not to use the Online Store in a manner that could endanger the proper operation, security, or integrity of the Online Store, or restrict other persons' ability to use the Store. The Buyer has an obligation to use the Online Store only for lawful purposes.

5.5. The Buyer also has an obligation to comply with other requirements set out in the Terms and in the laws of the Republic of Lithuania.

6. RIGHTS OF THE SELLER

6.1. The Seller has the right, at any time and at its own discretion, without notifying the Buyer, to temporarily suspend or terminate the operation of the Online Store. If the operation of the Online Store is temporarily suspended, orders already placed by Buyers will be completed, but from the date of temporary suspension or termination set by the Seller, new orders will no longer be accepted.

6.2. The Seller has the right to contact the Buyer if the Seller has doubts regarding the order or needs to clarify the Buyer's information in order to properly fulfil the order.

6.3. The Seller has the right to cancel the Buyer's order under the conditions and procedure set out in the Terms, including the case provided for in Clause 3.5.

6.4. The Seller has other rights provided for in these Terms or in the laws of the Republic of Lithuania.

7. OBLIGATIONS OF THE SELLER

7.1. The Seller has an obligation to respect the Buyer's privacy and to protect the confidentiality of the Buyer's data in accordance with the Terms, the laws of the Republic of Lithuania, and the Online Store's Privacy Policy.

7.2. The Seller undertakes to enable the Buyer to properly use the services provided by the Online Store, and to inform the Buyer in a timely and proper manner about the progress of the order, its confirmation, payment, and delivery.

7.3. The Seller undertakes to take all measures within its control to ensure that the information about the goods provided in the Online Store (price, characteristics, quantity, availability) is correct and up to date.

7.4. The Seller undertakes to deliver the ordered goods to the Buyer according to the delivery method chosen by the Buyer, or to prepare the goods for pick-up, if this delivery method has been chosen.

7.5. In accordance with the Terms and the laws of the Republic of Lithuania, the Seller undertakes to accept goods returned by the Buyer.

7.6. If unable to provide the Buyer with an ordered product, the Seller undertakes to refund the money paid by the Buyer for the missing product or for the entire order within 14 business days.

8. PRICES OF GOODS AND PAYMENT PROCEDURE

8.1. All prices of goods sold in the Online Store are indicated in euros, inclusive of value added tax (VAT).

8.2. When purchasing goods in the Online Store, payment may be made using the following methods indicated in the Store:

    8.2.1. bank transfer;

    8.2.2. the Paysera Checkout payment collection service.

8.3. Goods are sold to the Buyer at the prices in effect in the Online Store at the time the order is placed. The specific price of the goods and the amount payable for the goods are shown to the Buyer once the shopping cart has been formed.

8.4. If the Buyer does not agree with the stated price, the Buyer may not continue the ordering procedure and order the goods.

8.5. The price of the goods does not include the cost of delivery of goods and of services that the Buyer may order from the Seller. Unless stated otherwise, the delivery service and other services are chargeable. The prices of such services and the procedure for their calculation and payment are indicated in the Store.

8.6. Purchase documents – order information, VAT invoices – are provided to the Buyer electronically (automatically sent to the e-mail address specified by the Buyer) and are always available in the Buyer's account, if a Customer account was created when purchasing, from which the Buyer may download and/or print them. These electronic purchase documents are valid without a signature.

9. DELIVERY AND COLLECTION OF GOODS

9.1. The Buyer has the option to choose a delivery method. The Online Store offers the following delivery methods:

    9.1.1. GLS courier service. Goods are delivered by GLS courier to the address specified by the Buyer. If the size and weight of the shipment allow, at the Buyer's request the shipment may be redirected for pick-up at a parcel locker through GLS's partner SmartPosti. The ability to redirect a shipment to a parcel locker depends on the specific shipment's parameters and the availability of SmartPosti parcel lockers in the Buyer's specified location.

    9.1.2. Raben courier service. Applies to palletized and larger shipments. Goods are delivered directly to the address specified by the Buyer by Raben itself (using its own transport), without the option of redirecting the shipment to a parcel locker.

Goods may also be delivered by other methods not specified in the Terms, by separate agreement between the Buyer and the Seller.

9.2. If the Buyer chooses delivery of goods, the Seller may deliver the goods itself or through an authorized representative or courier (GLS, Raben, or another). If delivery to an address has been chosen, the Buyer undertakes to accept the goods personally and must have a valid identity document. If delivery to a parcel locker (Clause 9.1.1) has been chosen, the Buyer collects the goods in accordance with the collection procedure and time limits established by the parcel locker operator (SmartPosti). If the Buyer personally cannot accept the delivered goods, and the Seller delivers them (itself or via courier) to the address specified by the Buyer, the Seller shall be deemed to have properly delivered the goods, and the Buyer may not raise claims against the Seller regarding delivery of the goods to an improper person.

9.3. If the Seller indicates delivery, shipping, or collection fees in the Online Store, the Seller has the right to change them at its own discretion. Current rates are indicated on the order-forming page so that the Buyer has the opportunity to review them before confirming the order.

9.4. If the Seller indicates delivery, shipping, or collection deadlines in the Online Store, the Seller has the right to change them at its own discretion. Current deadlines are indicated on the order-forming page so that the Buyer has the opportunity to review them before confirming the order.

9.5. The delivery period for goods to the Buyer begins to run from the confirmation of payment received.

9.6. The Seller is released from liability for a breach of delivery deadlines if the goods are not delivered to the Buyer, or are delivered late, due to the fault of third parties or due to circumstances attributable to the Buyer.

9.7. If the Buyer accepts a shipment without comment, it shall be deemed that the goods were delivered in an undamaged shipment package, that the quantity, quality, and assortment of the goods conform to the terms of the Purchase-Sale Agreement, and that additional services related to the sale and delivery of goods were performed properly.

9.8. The Seller is not liable for the fact that the colour, shape, or other parameters of the goods indicated in the Online Store may not correspond to the actual size, shape, or colour of the goods, due to the characteristics of the monitor used by the Buyer or the Buyer's subjective assessment.

9.9. The risk of accidental damage to the goods passes to the Buyer from the moment the goods are handed over to the Buyer or to the Buyer's authorized representative or to the person who accepted the goods at the delivery address specified by the Buyer.

10. RETURN AND EXCHANGE OF GOODS

10.1. The Seller's rules for the return and exchange of goods purchased in the Online Store are set out at https://www.guri.lt/puslapis/6-prekiu-grazinimo-taisykles.

11. PROTECTION OF THE BUYER'S DATA AND PRIVACY POLICY

11.1. The Seller cares about the protection of the Buyer's data and privacy when the Buyer uses the Online Store.

11.2. The Seller's privacy policy is set out at https://www.guri.lt/puslapis/7-privatumo-politika.

12. MARKETING MEASURES APPLIED BY THE SELLER

12.1. The Seller may, at its own discretion, carry out various promotions, apply discounts on goods, and implement other marketing measures. The Seller has the right, unilaterally and without separate notice, to cancel and change such promotions, discounts, and other marketing measures at any time. Changes or cancellations take effect from the moment they are made and do not apply to orders already placed and confirmed.

12.2. When the Buyer has purchased a product for which the Seller provided a discount or gift, or the Buyer paid using a gift card, and the Buyer exercises the provided right to return the product, only the amount actually paid by the Buyer for the product shall be refunded.

13. LIABILITY OF THE PARTIES

13.1. The Buyer must use the Online Store only for lawful purposes permitted by the Terms and applicable laws, and is liable for any breach of this obligation.

13.2. The Buyer undertakes to ensure that the data provided by the Buyer when using the Online Store is correct, current, and accurate. If the Buyer provides incorrect data, the Seller is not liable for any consequences arising as a result.

13.3. The Buyer is responsible for the security of their registration data and undertakes not to disclose it to third parties. The Seller is not liable for consequences arising from the disclosure of the Buyer's information to third parties.

13.4. If the Buyer discloses their data to a third party who uses this data to use the Online Store, the Seller shall consider such person to be the Buyer, and all the rights and obligations applicable to the Buyer shall apply to that person.

13.5. The Seller is released from any liability in cases where losses arise because the Buyer, disregarding the Seller's recommendations and their own obligations, did not read the Terms and/or the Purchase-Sale Agreement, even though such an opportunity was provided to them.

13.6. If the Seller's Store contains links to the websites of other companies, institutions, organizations, or individuals, the Seller is not liable for the information or activities found there, does not administer or control those websites, and does not represent those companies or individuals.

13.7. In the event of damage, the party at fault shall compensate the other party only for direct losses, not exceeding the amount paid by the Buyer for the relevant goods, except in cases where greater liability is established by mandatory provisions of the laws of the Republic of Lithuania (e.g. concerning consumer rights protection).

13.8. The Seller is not liable for non-performance of the purchase-sale agreement and/or non-delivery or delayed delivery of goods if this occurred due to the fault of third parties or due to circumstances which the Seller could not control and could not reasonably foresee at the time of concluding the Purchase-Sale Agreement, and could not prevent the occurrence of such circumstances or their consequences (force majeure). If such circumstances last longer than 1 (one) month, the parties may, by mutual agreement, terminate the Purchase-Sale Agreement.

14. FINAL PROVISIONS

14.1. The Terms, the purchase-sale agreement, and the legal relationships arising between the Buyer and the Seller are governed by the applicable laws of the Republic of Lithuania and the European Union.

14.2. The Seller has the right, at its own discretion, unilaterally and without additional notice, to amend the Terms. Amendments take effect from the moment they are posted in the Online Store and are binding on the Buyer who wishes to use the Online Store; however, as provided in Clause 2.4, they do not apply to orders placed earlier.

14.3. Information provided on the Seller's Store website is deemed to have been provided to the Buyer in writing.

14.4. The Seller may, at any time, assign its rights and obligations arising from these Terms to third parties without the Buyer's consent and without notifying the Buyer, provided that this does not worsen the Buyer's legal position.

14.5. Disagreements between the Buyer and the Seller shall be resolved through negotiation. If the parties fail to reach an agreement, disputes shall be finally resolved in accordance with the procedure established by the laws of the Republic of Lithuania.

14.6. A consumer Buyer may submit a request and/or complaint regarding goods or services purchased in the Store to the State Consumer Rights Protection Authority (Vilniaus g. 25, 01402 Vilnius, tel. +370 5 262 67 51, fax +370 5 279 1466, e-mail tarnyba@vvtat.lt, website www.vvtat.lt, or its territorial divisions in the counties), or fill in a request form on the Online Dispute Resolution platform, available at https://ec.europa.eu/. This provision does not apply to business Buyers.

Information about unfair sellers can be found at: VARTOTOJUSKUNDAI.LT